Jan 16 2008
I love dreamhost
为什么我喜欢Dreamhost,也许它不是最稳定的虚拟主机,也许也不是最便宜的虚拟主机服务,
但是如果能够认真看他们隔三差五发出来的工作报告邮件,所有的语气都表明那是一群极度热爱自己的工作的人,有这样的一群人在给你提供服务,怎么样都是值得信赖的吧.
为什么今天又发感慨,因为又收到他们的邮件.
Hi Lori!
Ack. Through a COMPLETE bumbling on our part, we’ve accidentally attempted to charge you for the ENTIRE year of 2008 (and probably 2009!) ALREADY (it was all due to a fat finger)!
We’re really really realllly embarassed about this, but you have nothing to worry about. Please ignore any confusing billing messages you may have received recently; we’ve already removed all those bum future charges on your account (#137024) and fixed everything up.
Thank you very very much for your patience with this.. we PROMISE this won’t happen again. There’s no need to reply to this message unless of course you have any other questions at all!
Sincerely,
The Foolish DreamHost Billing Team!
起因是前几天刚收到说要charge我300多美金的邮件,但是忙于其他的事儿,我还没来得及管那封邮件,这就立刻有邮件来道歉了.道歉是应该的,即使是国内的服务商也会立刻发信道歉的,这不是感概的原因.
如果是国内的道歉信,恐怕就是”亲爱的客户XXX,对不起,由于我们的失误给您造成的不便深感抱歉,欢迎您继续使用我们的服务”云云吧,再仔细看看DH的措辞,我粗体了上面几个词,这些词让我觉得,这是多么可爱的一个团队啊.
记得不止一次夸过Dreamhost了,其实稳定性什么的我不是那么在意,过得去就行,主要是能够舒心.
– 终于有心情写点儿什么别的东西,我不会忘记你,但是我会继续往前走.
Update@2008-3-19
原来这件事情是这样的来龙去脉 - Dreamhost大乌龙事件和众生相,有意思。
Dreamhost![Chanel [K]](http://www.dbform.com/wp-content/chanelk.png)


